How to connect customers to your company explained by the Customer & Business Development Manager at D’Ieteren

Do you know where your organization’s blind spots are in terms of customer loyalty? Jean-François Bernaerts (Customer & Business Development Manager D'Ieteren) takes a look at a few intriguing dilemmas centered around this topic. Are you committed to providing a superb experience before or after a purchase is made from your organization? Do you focus primarily on the needs of your customers or the tactics of your competitors? Are you playing it safe or are you trying to attract new customers? Jean-François shares his vision!