Everyone loses a customer sometimes: But do you know exactly where and why you’re losing them?
video
23m
Customer Loyalt...
Published on Tuesday, August 23rd 2022
How to connect customers to your company explained by the Customer & Business Development Manager at D’Ieteren
video
7m
Customer Loyalt...
Published on Monday, August 22nd 2022
The next stop with Jean-François Bernaerts (Customer & business development D’Ieteren) about customer loyalty.
blog
8m
Other
Published on Monday, August 1st 2022
Digital transformation: towards a ‘netflixization’ of the public sector?
blog
10m
Customer Experi...
Published on Wednesday, June 29th 2022
There’s no such thing as omnichannel: the customer is the channel
ON THE WAY TO GREATER RELEVANCE: PUT YOUR CUSTOMERS FIRST
Digital innovation and an ever-expanding online world hugely impact customer expectations and engagement, both for B2C and B2B. If, as an organization, you cannot meet their high expectations, they will look for one that can. Reviews can make or break you. And this is not just about a purely transactional financial relationship – the selling and buying of a product or service at a certain price and quality. Customers increasingly expect a personalized experience and relevant interactions when and where they want them.
