Joachim De Vos from Living Tomorrow looks ahead to the customers of tomorrow
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27m
Customer Loyalt...
Published on Wednesday, January 25th 2023
Joachim De Vos from Living Tomorrow explains how to attract and keep the right customers.
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7m
Acting Proactiv...
Published on Wednesday, January 11th 2023
Investing in a proactive customer experience pays off | This is how you make a difference
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Ecosystems
Published on Thursday, September 1st 2022
Ecosystems: Eat or Be Eaten (Or maybe not?)
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Customer Loyalt...
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Everyone loses a customer sometimes: But do you know exactly where and why you’re losing them?
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23m
Customer Loyalt...
Published on Tuesday, August 23rd 2022
How to connect customers to your company explained by the Customer & Business Development Manager at D’Ieteren
ON THE WAY TO GREATER RELEVANCE: PUT YOUR CUSTOMERS FIRST
Digital innovation and an ever-expanding online world hugely impact customer expectations and engagement, both for B2C and B2B. If, as an organization, you cannot meet their high expectations, they will look for one that can. Reviews can make or break you. And this is not just about a purely transactional financial relationship – the selling and buying of a product or service at a certain price and quality. Customers increasingly expect a personalized experience and relevant interactions when and where they want them.